Research, Monitoring, Evaluation and Learning (RMEL) Officer

The British Council is seeking qualified Research, Monitoring, Evaluation and Learning (RMEL) Officer to support the implementation of the EU-funded “E-ffective Governance: Accelerating E-Government and Digital Public Services in Bangladesh” project, implemented in partnership with the e-Governance Academy (eGA) of Estonia.

Role context:

The RMEL Officer will support the implementation of the project’s Monitoring, Evaluation and Learning (MEL) system under Component 3. The role focuses on operational delivery, coordination, documentation, and reporting, ensuring that data, learning, and evidence are systematically collected, organised, and used to inform project implementation and communication.

Project objectives

The project aims to enhance transparency, accountability, and responsiveness in public service delivery through improved e-government tools and processes. Implemented by the e-Governance Academy (eGA) and the British Council, the project focuses on three main objectives:

• Enhancing digital interoperability across government ministries, agencies, and departments (G2G).
• Strengthening public sector capacity to improve service delivery (G2E).
• Ensuring efficient, user-friendly digital public services for citizens (G2C).

This initiative addresses challenges such as fragmented e-services, infrastructure gaps, and inefficiencies in public service delivery by advising government agencies on citizen-centric and interoperable digital transformation strategies.

Focus of position:

The RMEL Officer will work closely with the project team, short-term MEL advisors, and external data collection firms to ensure high-quality data management, effective coordination, and timely documentation of results and lessons learned.

Key relationships

Accountabilities, responsibilities and main duties

1. MEL implementation and data management

• Support implementation of the project MEL framework, including tracking progress against the logframe indicators.
• Maintain and update datasets, ensuring accuracy, completeness, and consistency
• Compile and organise data from multiple sources (project activities, partners, and external firms).
• Conduct basic data analysis and prepare summaries to inform internal decision-making.

2. Coordination of data collection and MEL activities

• Coordinate with external data collection firms to ensure timely and quality delivery of surveys and studies.
• Liaise with short-term MEL advisors to support implementation of methodologies and tools.
• Coordinate with Component 3 team members to ensure data collection is aligned with planned activities.
• Track MEL-related deliverables and follow up with relevant stakeholders. 

3. Documentation, knowledge management and learning

• Develop case studies, success stories, and lessons learned from project activities (e.g. BDRIS, DGHS services, district-level interventions)
• Document key findings from field activities, consultations, and service improvements
• Maintain a structured and accessible repository of project documents, data, and learning materials
• Support the synthesis of insights to inform project adaptation and policy dialogue

4. Reporting and written outputs

• Draft and contribute to project reports, including annual reports, progress reports, and donor updates
• Prepare high-quality event reports for workshops, consultations, and policy dialogues
• Consolidate inputs from different team members into coherent and structured outputs
• Ensure consistency, clarity, and alignment with EU reporting requirements

5. Data quality assurance

• Support quality assurance of data collected through internal and external sources
• Identify inconsistencies or gaps in data and flag issues for follow-up
• Ensure proper documentation of data sources and methodologies

6. Support to communication and visibility

• Collaborate with the communications team to translate MEL findings into accessible content
• Provide inputs for communication materials based on evidence and project results
• Ensure documentation aligns with EU visibility and reporting requirements

Key Competencies

Minimum requirements

• Bachelor’s or Master’s degree in social sciences, development studies, statistics, or a related field
• 5–7 years of relevant experience in monitoring, evaluation, research, or project support roles
• Experience supporting MEL implementation, data collection, and reporting in donor-funded projects
• Strong analytical and organisational skills, with attention to detail
• Proven ability to manage and organise large volumes of information and data
• Strong writing skills in English, including experience drafting reports and documentation
• Ability to coordinate with multiple stakeholders and manage competing priorities
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams)

Desired requirements

• Experience working on EU-funded projects and familiarity with EU reporting requirements
• Experience coordinating with external research or data collection firms
• Knowledge of governance, digital public services, or public sector reform in Bangladesh
• Familiarity with data visualisation tools (e.g. Power BI, Tableau)
• Experience working with government agencies and local stakeholders

Interested candidates are invited to submit:

• A motivation letter explaining suitability for the role
• An updated CV
• A sample of unedited (not a published article) writing in English
• Please ensure to mark the subject line as “E-Governance: Application for RMEL Officer”
• Applications should be sent to: recruitment.nfe@britishcouncil.org

Closing date: May 20, 2026.

Note: Only shortlisted candidates will be contacted for the next stage of the recruitment process.

For detail, please see the ToR

A connected and trusted UK in a more connected and trusted world.

Equality Statement

The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.