Handling difficult colleagues and customers

Have your staff attend this Handling difficult Colleagues and Customers workshop with the world’s English experts and they will :

  • better understand customers’ anger and their own reactions
  • know how to diffuse angry confrontations
  • feel more confident in dealing with extremely challenging customers.

Course information

  • Course format

    Two days, on dates of your choice.

  • Course locations

    Your company premises, or at one of our Teaching Centres in Dhaka or Chittagong.