Last updated: 15 May 2020

At the British Council, the health and safety of all our visitors, staff, partners and the communities in which we operate, is our top priority. As the coronavirus situation is evolving in Bangladesh, the British Council supports and cooperates with government bodies to put all necessary measures in place and ensure the continued well-being of all whom we engage with, in the course of our operations. Therefore, to aid in minimising the spread of COVID-19, we are postponing regular face-to-face public courses and classes in all our centres until the Eid-ul-Fitr holidays.  Public access to our library, cultural centre and front of office services in Dhaka, Chattogram and Sylhet will be suspended until 30 May 2020. Our digital library offering access to thousands of books, magazines, films, music and newspapers is there for you to sign up to (  and our free online resources and study options, (at remain available to all.


All examinations including paper-based and computer-delivered IELTS tests in Bangladesh have been cancelled until 30 May 2020. We sincerely apologise for the inconvenience that this has caused our test-takers, who we know have been working so hard in preparing for the tests. Transfers, deferrals and refunds in full are available for affected test takers. Please visit this link for next steps:

We have also extended the EOR (Enquiry on Results) application deadline to upto three months as an interim solution during the COVID-19 pandemic. This is valid for all existing EOR applications and for EOR applications from 1 March 2020. 


We are aware of the latest announcement by Cambridge International not to run international examinations in the May/June 2020 series worldwide, in light of the Covid-19 outbreak. Similarly, Pearson has also announced that they will not hold any General Qualification examinations in May and June 2020 globally. We recognise what a challenging time this is for students and teachers, and how hard students have been working towards these exams. We are consulting closely with Cambridge International and Pearson on further guidance and will share more information with our schools and candidates very soon.

Meanwhile, for the latest information and guidance we recommend you visit the following websites:

Cambridge International website:

Pearson website:


The Customer Services of the British Council will be responding to queries through email (, live Chat (through,  Facebook (BritishCouncilBangladesh), and telephone (+88 09666773377) in the Ramadan office hours from 9:00 a.m. to 3:30 p.m.

We are monitoring and reviewing the situation very closely and will continue to take relevant measures in line with the Bangladesh government or global directives in the days ahead. We thank you for your continued support and urge all of you to continue to follow the basic health practices such as handwashing, using hand sanitiser, and staying at home if unwell.