We are able to refund your examination fee for the following reasons:

  • serious illness or injury, but not including minor illness such as a colds or flu (a doctor’s report in English is required)
  • loss or bereavement – death of a close family member
  • hardship/trauma – being a victim of crime or of a traffic accident.

If this is the case, you must provide a medical certificate or other evidence, your timetable and a completed request for refund form to support your request. The request for refund form can be downloaded at the bottom of this page.  

Fees cannot be transferred to a later exam period or from one level of examination to another.

Please download the full refund policy from the bottom of this page.

Please contact us for more information.