We welcome visitors with disabilities and those bringing pushchairs. If you need help with access or have any questions, please let us know.

GETTING HERE     

The Chittagong office is located in shared premises in Rafique Tower. The building is ten floors and our office is on floor 8. 

  • Chittagong train station is 2.5 km away
  • the inter-district bus stop is 1.4 km away
  • Chittagong airport is 16.2 km away. 

DROP OFF      

The nearest vehicle drop-off point is in front of Rafique Tower, Agrabad Commercial area.  

  • this drop-off point is 10m from our Chittagong office main entrance
  • there is also a ramp at drop-off point that can be used by visitors with disabilities 
  • you can order an accessible taxi or auto rickshaw from the drop off point. 

PARKING      

The Chittagong office does not have a car park for visitors. 

WHAT TO EXPECT WHEN YOU ARRIVE

MAIN ENTRANCE   

Step-free access to our Chittagong office is provided via the main entrance of Rafique Tower. The main door is accessible to wheelchair and pushchair users. 

You can see a photo of the main entrance above. 

  • there is a set of six steps leading up to the main entrance
  • the width of the main entrance door is 6m
  • wheelchair or pushchair access to the main entrance is via a ramp and a lift.  

INSIDE THE BUILDING

SECURITY CHECK      

Before you enter the building you will need to go through a security check. This involves you and your bag being checked.

You may hear several loud bleeps during the check.  

If you have any concerns about the security check, please contact us before your visit.

RECEPTION    

There is one customer service desk 1.82 meters inside the main entrance. Our staff will be happy to help if you require any assistance.

BUILDING OVERVIEW     

The Chittagong office is on level 8, with access to visitors using wheelchairs.

MEETING ROOMS

There are accessible meeting rooms on level 8. 

LIFT AND STAIRS  

You can reach floors by lift or stairs. 

  • the lift is a passenger lift
  • the lift door width is 92cm and the buttons are within 36cm of the floor
  • the lift has Braille buttons
  • the stairs have a handrail on the left-hand side. 

Please contact us before your visit if you think the lift will be unsuitable for you so that we can make alternative arrangements. 

ACCESSIBLE TOILET    

There is an accessible toilet on level 8. It is suitable for people using wheelchairs.

  • The width of the toilet door is 92cm. The door opens outwards.